Once you are enrolled in an airline frequent flyer program, you can normally check your current points or miles balance directly on that airline’s own website or app using your membership number.
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📞 Call +1 226-793-2017If you booked your flights through Get Airline and are not sure which program you are enrolled in, cannot find your membership number, or want help understanding what your balance is worth, our team can look into your booking history and point you in the right direction.
Call us now at +1 226-793-2017 and we will help you track down your rewards balance.
How we help
Want to know how many points you have or why a flight hasn’t been credited yet? We point you to the right place to check, and help with adding a missing loyalty number to a booking.
For security, your points balance is always viewed directly in your own account on the airline’s site or app.
Our travel desk works with travellers across Canada, whether you are flying for work, visiting family or planning a holiday. We take the time to explain the options in plain language, answer your questions, and make sure you understand the airline’s conditions before you confirm anything. You stay in control of every decision, and nothing is booked or changed without your go-ahead.
How it works
- Sign in to your program account on the official site or app (links below).
- Check your balance and recent activity.
- If a flight is missing, note the booking reference and ticket number.
- Contact us or the program to request missing credit.
Talk to a travel agent now, 24/7.
📞 Call +1 226-793-2017What to have ready
- Loyalty membership number and login
- Booking reference and e-ticket number for any missing flight
- Flight date and flight number
General airline rules
Credit can take some time to appear after travel. Programs usually have a time limit for missing-point requests. Points may expire under some programs’ rules.
Airline policies are updated from time to time, so the airline’s own website is always the final word. The official pages below are a good place to confirm the current rules for your trip:
Talk to a travel agent now, 24/7.
📞 Call +1 226-793-2017Frequently asked questions
Where do I check my points balance?
In your account on the program’s official site or app. We never ask for your loyalty password.
Why haven’t my points appeared?
Credit can take some time after the flight. If it still hasn’t appeared, a missing-credit request may be needed.
Can you add my number to a past booking?
We can help with the booking side. Missing credit is approved by the program itself.
Do points expire?
That depends on the program’s terms. Check the official page.
Can I combine points from different programs?
Generally no, unless the programs offer a specific transfer option.
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