Contact Us
Welcome to our contact us page!
We are a company that provides services related to airlines, and we strive to ensure a smooth and pleasant travel experience for you. We understand that sometimes you may have questions or concerns, so we have dedicated this page to help you contact us.
Whether you need assistance with booking a flight, changing a reservation, or have any other questions related to your travel, our customer service team is here to assist you. You can contact us by phone or email.
Our customer service representatives are available 24/7 for questions and concerns. In addition to our commitment to providing exceptional customer service, we are always looking for ways to improve our services in order to serve you better.
We appreciate you choosing our company for your travel needs, and we look forward to hearing from you soon.
Ways To Reach Our Travel Desk
Every traveller is different, so we keep more than one door open. Pick whichever way suits you and a member of our team will take it from there.
| How to reach us | Details | Best used for | When |
|---|---|---|---|
| Phone call | +1 226-793-2017 | Urgent bookings, date changes, cancellations, seat and baggage questions | Round the clock, every day of the week |
| Contact form | The enquiry form on this page | Quotes, multi-city trips and any request you would rather write out in detail | Send any time, a reply follows by email |
| Visit our office | 33 Stratheden Rd, North York, ON M4N 1E5, Canada | Face to face help with documents and complicated itineraries | Please call first so someone is free to sit with you |
Have This Ready Before You Call
Two minutes of preparation usually saves a long conversation. If you can keep the following details in front of you, we can start checking real options straight away.
- Full names of all travellers, spelled exactly as they appear on the passport or ID being used for the trip.
- Your departure city, destination and the dates you have in mind, plus how flexible those dates are.
- The number of passengers travelling together and the ages of any children or infants.
- Your booking reference or ticket number if you are calling about a trip that is already booked.
- What matters most to you on this trip: the lowest fare, the shortest journey, cabin baggage only, or extra checked bags.
What We Can Help With, Stage By Stage
| Stage of your trip | How our team helps |
|---|---|
| Before you book | Compare routes and airlines for your dates, explain what each fare includes, and point out where a small change of day or airport opens up a better option. |
| Right after booking | Check that every name is spelled correctly, pass on seat preferences, request meals or special assistance, and add checked baggage where the fare allows it. |
| Changes and cancellations | Read the rules attached to your specific ticket, tell you plainly what a change or refund would involve, and submit the request to the airline for you. |
| Day of travel | Walk you through check-in, confirm the terminal you need, and stay reachable if a flight is delayed and the plan has to be rebuilt. |
| After you land | Help you follow up with the airline on delayed baggage or a disrupted flight, and keep your booking history handy for the return leg. |
Please note: Get Air Line is an independent travel booking service. We are not an airline and we do not represent any airline. Fares, baggage allowances, check-in deadlines and change or refund rules are set by the airline that issues your ticket and can change without notice, so we always confirm the current conditions with the airline before you pay.
Not sure where to start? Just call us.
Tell us where you want to go and roughly when. We will do the searching and call you back with the options worth considering.
Call +1 226-793-2017Get In Touch
Fill out the form below and we will contact you as soon as possible!
Visit Us
Address:
33 Stratheden Rd, North York, ON M4N 1E5, Canada
Phone:
+1 226-793-2017
